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Transformation of Neighbourhood delivery – a conversation with the VCSE Sector

Welcome to the event blog for: Transformation of Neighbourhood delivery – a conversation with the VCSE Sector, held on Monday 11 September 2017  at Swinton Park Golf Club.

As part of the ‘Big Conversation’ we are hosting a workshop with service providers and representatives from the Voluntary, Community and Social Enterprise sector. This is a fantastic opportunity to have a dialogue with an integral part of the Salford health and care economy.

And we’re off! Cath Broderick from We Consult is our independent facilitator for the day and starts positively discussing the successes of The Big Conversation so far.

“It’s about getting everyone together!”

Cath now shares her hopes for the day including how groups should walk away from the workshop with not only ideas but clear, tangible actions to help the transformation of neighbourhood delivery.

After a short ice breaker, Cath introduces our first speaker Dr Tara Kearney, Chair of Integrated Care Organisation (ICO), who first sets out the challenges that we face in Salford with costs set to increase year after year with a deficit of £65 million by 2020 – not a sustainable system. “Need to be more efficient and smarter.”

Tara describes it as a long overdue conversation and that Salford leadership “need everybody’s help, would be impossible to do it without the VCSE sector.”

We now welcome Louise Murray, Deputy CEO at Salford CVS presents an overview of Salford’s Voluntary, Community and Social Enterprise sector. There are 1513 VCSE organisations in Salford with 77% organisations involved in mental wellbeing and 63% involved with physical wellbeing. Louise praises Salford VCSE as and active member of the health and care economy in Salford, positively contributing to the population health.

Louise speaks on the effects of austerity and how within the sector, 56% of organisations have spent more expenditure to cope with increasing demands with only 48% of organisations increasing their income therefore it is not a financially viable way to operate. Resources, Louise says, will be high on the agenda today.

Louise now introduces  successful example of VCSE sector working including wellbeing, health and social are delivery. Bruce Poole, Health and Wellbeing Manager for Long Term Condition Prevention Programme.

Louise now introduces Jean Rollinson, Director of Age Well Strategy at AgeUK Salford who covers the hospital aftercare journey.

After a lively question and answer session, Cath introduces the self confessed “double act” of Bernadette Enright, Director of Social Care ICO, and Dr Neil Turton, Chief Executive of Salford Primary Care Together who firstly show the below animation explaining Salford Togethers journey so far.

Bernadette hands over to Neil with a closing remark “our focus is supporting people to be more independent and making services available closer to home.” “Our health and social care agencies can have open and honest conversation.”

“Salford already has effective partnerships”

It has been agreed that adult transformation activity will focus on a number of key programmes of work in order to accelerate the shift to neighbourhood working.

Neil now explains the four priorities for Salford Together;

  • Work in partnership to create the neighbourhood leadership and delivery model,
  • Work closely with Salford Primary Care Together to further develop Primary Care to support neighbourhood working
  • Create a co-ordinated approach to extended care (home care, home safe, intermediate care, virtual ward, care homes) to support neighbourhood working
  • Redesign the pathway for long term conditions across community assets, adult social care, physical and mental health, focusing on CVD initially.

“We are working with the same people but have different cultures. Let’s work together and build relationships.”

Cath now brings the room together again to share their reflections and ideas including identifying issues to overcome, solutions to those challenges and the benefits from working together. Topics discussed included; establishing clear priority areas, transparent funding, innovation project results, community care, self care and signposting services efficiently.

Louise Murray now talks the room through the guiding principles and commitments for working together going forward.

Principles

  • Need to engage people and communities in new and different ways,
  • Need leaders and drivers of change in our organisations,
  • Work within each others organisation to share learning and develop solutions together,
  • Work in the spirit of our partnership on broader issues affecting wellbeing in communities including; transport, housing, economic inclusion.

The room now breaks to discuss how the VCSE sector and Salford Together can work together in the future to shape neighbourhood services.

General principles of working together suggested:

  • mechanism to identify key people,
  • collaborative working in its purest form,
  • accountability of governance,
  • transparency, clarity, valuing diversity,
  • better use and sharing of resources,
  • co-design, co-production and co-delivery
  • need to recognise the value of the sector,
  • effective involvement in strategic boards,
  • resource allocation and implications,
  • person centred

“Bringing everyone on the journey is key.”

Louise Murray and Bernadette Enright wrap up todays event with the next steps for the partnership thanking all participants for their shared experiences which Bernadette describes as long overdue.

 “Excited about the future.”

Resources

Salford Together- Our Future Plans Film
Salford Together Big Conversation Stakeholder Briefing

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